Property Management and Maintenance Portal

Client : William pears group

Date : Tuesday, March 11, 2014


The Hamways Property Management division of the William Pears Group found themselves in need of a system that would both make internally stored property information available online and improve communications between property managers, residents and contractors. Enabling tenants and lessees to report repairs, view statements and annual accounts etc., playing a more active role in the whole process at the same time.


What our team offered was an innovative, fully integrated platform enabling both round-the-clock communication with tenants and lessees and access to view a wide range of useful info. It would also enable residents to rate the contractor once the work is completed or ask them for a quote. The portal would keep residents informed about everything at the same time, providing total peace of mind.

Our Approach

The HeadChannel team was keen to ensure that the system was a fully integrated web service, so that all information was totally up-to-date and could be accessed in real-time, any time.


The result of deploying this portal is that residents can more easily communicate with the property managers, feeling more comfortable in the knowledge of the work that is taking place while the staff of Hamways enjoys more effective property management. The platform provides time-saving and problem-solving solutions for both sides.
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