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Does your company need a chatbot?

Does your company need a chatbot?

Nowadays, there are multiple channels through which customers can engage with your company, including your website, mobile application, e-mail and phone support, various social media channels and now, there is also a chatbot. The latter has gained a lot of popularity throughout the last few years because, aside from building a recognizable brand, it is necessary to engage with your customers and provide them with a unique customer experience in order to become a competitive player on the market, regardless of the industry.

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Why you should invest in a mobile app for your business

Why you should invest in a mobile app for your business

The most critical asset to your company are your customers. If you are not paying enough attention to the customer experience you provide, you might be scaring them off, noticing a drop in sales and thus losing your business. One of the greatest ways to prevent such a failure is to invest in user experience design and offer your both already existing and potential customers a mobile application.

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Benefits of outsourcing your IT project

Benefits of outsourcing your IT project

Outsourcing has been present in a number of industries for years and nowadays it is gaining significantly more popularity. Outsourcing basically means asking a third-party company to cooperate with you when developing a product. There are many different industries where outsourcing can be considered as crucial and IT is one of the most frequently mentioned in this matter.

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How to improve recruitment with business intelligence

How to improve recruitment with business intelligence

The 2018 Global Recruiting Trends report reveals that only 50% of talent professionals and hiring managers say that data is the top trend impacting how they hire. The number is surprisingly low, given the fact that big data has had a tremendous impact on decision-making processes in various industries, including recruitment. Luckily, the number of recruiters using data in their work has been constantly growing and is predicted to grow even more in the next years.

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Why pay for business analysis

Why pay for business analysis

Put simply, the main purpose of business analysis is for the software development company to investigate your requirements in order to offer the best possible solution. The analysis is conducted during the early stages of a project to prevent developers from building a system which does not suit your needs. It is important to mention that what you want is not always what you need, business analysts are qualified to differentiate the two by focusing on the problem and not on what the solution should look like.

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How to prepare your employees for a new software adoption

How to prepare your employees for a new software adoption

Bringing new digital tools into your organisation can be highly beneficial, no matter what the industry, but often it is a time and money consuming process rather than just another task to complete. Defining what your company truly needs and then finding the right vendor often takes up to several months. Luckily, once the software goes live, its implementation and adoption should go smoothly.

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