You don't need much to start a business: an idea, some money and, depending on the type of business, most probably an Internet connection; you don't even need an office as nowadays working from home seems to be far more beneficial. You don't need much to run a business: a bit of luck, loyal employees and an interesting product. You do, however, need a lot to succeed in business: staying up to date on the market and trying to be innovative is no longer enough, your team is the key here. To be more specific, the communication within your team.
I've prepared a list of techniques your company should definitely implement if your aim is to succeed. It doesn't matter whether you're the man in charge and you've noticed your employees are having trouble getting along with each other, a project manager who's not quite sure how to reach the people you're working with or just an employee who's fed up with the atmosphere in the office. This article is for you.
- Share feedback
Despite what many people think, giving and, what is sometimes even more important, receiving feedback is a skill. It takes time and practice to learn how to constructively comment on someone's performance and how to accept criticism positively -- because this is exactly what feedback is supposed to be. What is more, feedback is not about saying "great job", you've got to be more specific and clear about what the other person should or shouldn't change when it comes to their performance. It can be given both up and down, and laterally, as criticising your supervisor and accepting their criticism can and will lead you both to a success.
- Make things clear
Aside from giving feedback and constructive criticism, giving clear instructions and statements is also helpful. Make sure everyone knows what their role is in the team and what they're expected to do. If you're at a higher position, using statements instead of questions will help assert your authority, but it should also work the other way around, because, as Bruce Barton once stated, talkers have always ruled. They will continue to rule. The smart thing is to join them. Your supervisor and the rest of your team should know exactly what you're working on, how and why. By clarifying roles and responsibilities, you improve your team's productivity.
- Trust your PM
Everyone needs a leader and that's exactly why every project needs a project manager. Their role, however, is never easy, as they have to lead by example and be constantly present and ready to listen in order to maximise the productivity of the team. The authority and experience of a project manager can help the team reach their goals, but this is also the person you should talk to if you're experiencing any trouble and looking for someone to support you. A project manager should serve as a communicator not only between the team and the client but also between members of the team.
- Build the team spirit
Working in a friendly environment is a win-win situation: spending time with people you like makes working hours go much faster and improves the team's productivity at the same time, however, building the team spirit should mean meeting socially after the working hours and relaxing together. You can start with having lunch or going to the movies together and you will most definitely notice the difference in the office. Feeling comfortable with your colleagues will boost your productivity. If you need to hear it from an expert, here are team bonding specialists.
- Attend Daily Scrum Meetings
If you're not familiar with Scrum, it's an agile method that helps to manage a software development project better. Every day, the team holds a quick meeting where everyone briefly explains what they're working on. Ideally, meetings are held in the same location and at the same time each day, and everyone is standing -- so that each team member is considered equal. Daily scrum, however, should not be used to solve problems, rather improve the understanding of what work has been done and what remains and thus improve the productivity of the team.
Whether your business is big or small, whether you work remotely or in an office -- communication is the key to success. Making sure your team knows and understands each other can work miracles, however, you should never forget Peter Drucker's words: The most important thing in communication is hearing what isn’t said.